With diversity metrics to meet, requisition orders to manage and processes to streamline, it’s easy to forget that there are real people at the other end of your hiring workflow – particularly when dealing with volume recruitment. But forgetting about these humans can quickly become dangerous territory – you might struggle to attract the best candidates or move them through your system. And if that’s the case, it’s time you set the data aside and slipped into your candidate’s shoes.

Here are three things to remember:

  1. Humans are a diverse bunch

While you might be checking the diversity box on your KPIs, many companies still fall short of a recruitment process that builds a truly diverse talent pool. And a diverse workplace will have a huge impact on your bottom line. It’s been shown to contribute to a 33% increase in earnings before interest, taxes, depreciation and amortisation (EBITDA). So how can you make sure you’re not missing candidates that bring the skills, creativity, innovation and profitability as part of  a diverse organisation? It all starts with some conscious effort:

Want more? Read our ultimate ‘how to’ Diversity hiring guide.

  1. Humans aren’t all from the same generation

While millennials are currently the largest generation in the workforce, Gen Z is coming in hot and likes things to be done a little differently. Gen Zs are true digital natives, self-aware, agile and full of energy – all attributes you’d be crazy not to want in your talent pipeline. But when you’re rolling out the same old recruitment processes, it can be a real turn-off. Here’s what you’ll need to tweak to keep up with Gen Z:

Is your talent pool stuck in yesteryear? Find out more about What really makes Gen Z tick.

  1. Humans like to be heard 

Are you really listening to candidate feedback? While it’s tempting to crack on with filling those roles fast, you could be losing great candidates along the way. While most companies nail the asking for feedback part, plenty fall short of action. Here are the most common pet peeves you can fix today:

Here’s more on what candidates hate about your recruitment process (and who’s doing it well).

Don’t be a robo-recruiter – your job is all about people.

While it’s easy to get caught up in the day-to-day, there’s no way you’ll attract the best talent without remembering your candidates are human. It all starts with recognising people’s differences and customising your approach to suit.